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We offer several payment methods and in all cases we send a confirmation email with the order number and all the information of the purchase made.
BANKING TRANSFER (PROFESSIONAL)
It is the method paid for professional use.
AGAINST REIMBURSEMENT (USERS)
With this option we give you the possibility to pay the carrier at the time of delivery of your order. This form of payment can only be used with the national shipments (Spain). If you are not in your home you will have to pick up the shipment at the corresponding office.
For any questions you may have, do not hesitate to contact us at firstname.lastname@example.org
DISCRETE AND SAFE SHIPMENTS
Mr. Hide Seeds® prepares all your orders with discretion and security in it sent for that reason in the envelope we do not indicate its content.
We attach great importance to the safety and conservation of the seeds following a packaging protocol that guarantees the perfect condition of the seeds at all times.
FORMS OF SHIPPING AND DELIVERY TERMS
National shipments will be made through transport companies with a term of between 24h / 48h for peninsula and Balearic Islands.
International and Canary Islands shipments will be made through mail with a term of between 2 and 7 days in the European Union and between 5 and 10 days for the rest of the world.
RETURNS AND CHANGES
Mr. Hide Seeds® has a after-sales service to solve any problem with our items or shipments.
The user will have a period of 15 days from the date of delivery to make any change or return, we will not accept a change or return where the original packaging has been manipulated.
If the reason for the return is due to an error of Mr. Hide Seeds® all the shipping costs will be at our expense.
For any questions please contact our customer service department email@example.com or on the phone (+34) 659 664 728)